FAQ
Product & Quality
Our pieces are crafted from high-quality Stainless steel, coated with silver and gold plating to give a luxurious finish while remaining affordable.
Yes, our jewellery is skin-friendly. However, as with all imitation jewellery, we recommend avoiding prolonged exposure to sweat or water to maintain shine.
With proper care, Zevrra jewellery retains its shine for a long time. We suggest storing items in a dry place and avoiding contact with perfumes, lotions, or harsh chemicals. There is however no guarantee on these .
Orders & Shipping
Yes we do ship across india
Orders are typically processed within 24–48 hours and delivered within 5–7 business days, depending on your location.
Absolutely! Once your order is shipped, you’ll receive a tracking link via email or SMS.
Returns & Exchanges
We accept returns within 02 days of delivery if the product is unused, in its original packaging, and accompanied by a valid reason (such as damage in transit).
Yes, exchanges are possible for size/style issues, subject to availability. Please get in touch with our support team for assistance.
Care & Maintenance
Keep your jewellery in a soft pouch or box, away from moisture and direct sunlight, to preserve its shine.
Yes, our pieces are durable for regular wear. For longevity, avoid wearing them during workouts, swimming, or heavy household chores.
Payments & Support
We accept all major debit/credit cards, UPI, net banking, and wallet payments.
You can reach us via email at zevrra24@gmail.com or through our social media handles. Our team is happy to assist you.